Refund Policy

Refund Policy for eCommerce Wizards

Thank you for choosing eCommerce Wizards. We strive to provide the best digital products, mentoring, and done-for-you services. To ensure a seamless experience, we have established the following refund policy.

Digital Products: Your satisfaction is our priority. If you are not happy with any digital product you purchase from us, you may request a refund within 30 days of the purchase date. You can keep the product, one-questions-asked: How can we do better? Please contact our support team to initiate a refund request.

Mentoring Services: We are committed to providing valuable mentoring sessions. We deliver massive value during our sessions and program participants often struggle to implement and take action on everything discussed. The results you get will be determined by your ability to take action.

This being said we are reasonable and if you need to pause or stop participating just reach out to our support and we will look after you.

Done-for-You Services: For our done-for-you services, we do not offer refunds. Depending on the service we do however offer guarantees for certain measurable outcomes. To learn more email our support.

General Refund Conditions:

  1. Refund requests must be submitted in writing via email to support [@] ecommercewizards.com.
  2. Please include your order number, the product or service in question, and a detailed explanation of your refund request.
  3. Refunds are processed within 14 days of approval and will be issued to the original payment method.
  4. We reserve the right to modify this refund policy at any time, and any changes will be posted on our website.

Contact Us: If you have any questions or need further assistance, please contact our support team at support [@] ecommercewizards.com.

Thank you for your understanding and cooperation.

Sincerely,

The eCommerce Wizards Team